I would like to order, what do I have to do?
You can order through the internet .
You choose the models thanks to the brands in the menu ‘designers’ or thanks to the product ‘jeans’, ‘tee-shirt’. Every time you select an article, and click on ‘add to my shopping bag’, you article is transferred to your shopping bag.
When you click on your shopping bag, a recapitulative of your order appears. So you can check your choice and modify it if you want.

I would like to pay by credit card, what about the payment security?
On secured websites with bank credit mutuel you can purchase on the internet as you like.
Thanks to the technologies used and the absence of printed documents with your credit card number on them, we assure you that it is more secured to pay with a credit card on websites affiliated to credit mutual rather than in any usual shop.
All the phases are encrypted and protected. The protocol used is SSL (Secure Socket Layer)
It means that the information on the order and on the credit card numbers do not move on the internet. Credit card numbers are not printed on any paper bill or listing. ZINEFASHIONSTORE doesn’t know the credit card numbers. CYBERMUT from credit mutual doesn’t store the numbers. Thus, nobody has access to the purchaser credit card numbers.

I ordered an article, when will I receive it?
The time limit of delivery varies according to the place of delivery, see the rubric postage.

Where will my order be delivered?
When you validate your order, you must indicate a delivery address. The former can be yours or one of your friends’ if you want to do a present.
You are delivered by the post and the parcel is given against a signature.
I receive a deteriorated parcel, what do I have to do?
Refuse the parcel.

I would like to know where my order is, what do I have to do?
As soon as you ordered once you create a personal count. When you go to the rubric ‘my count’, you can know what is going on with your order. As soon as your parcel is sent, a tracking number is sent. Thus, with this number connect to the post website and follow your order.

I have changed my mind, the article I chose doesn’t suit me. Can I send it back?
You dispose of ten days to send your article back.
What you must do:

Go to the rubric ‘my count’
Type your email and your password
The rubric ‘manage my count’ appears
Select ‘I would like to fill in a return form’
Fill in the form in choosing the option (exchange or money back) as well as the motif of the return
Click on ‘send the message’
You will receive a confirmation mail and tell you the return address.